Has this happened to you?
Real stories help other people in Iowa. Share your story.
Independent guide. We are not a utility or a government agency. Official help is always free.

Short answer · Winter moratorium · November 1 – April 1
From November 1 through April 1, Iowa utilities cannot disconnect service for nonpayment if the head of household has been certified eligible for LIHEAP or weatherization assistance. Applying alone gets you a 30-day delay, not full protection, so finish your LIHEAP application.
Households certified eligible for LIHEAP or weatherization assistance (generally at or below 200% of federal poverty guidelines).
From November 1 through April 1, Iowa utilities cannot disconnect service for nonpayment if the head of household has been certified eligible for LIHEAP or weatherization assistance. Applying alone gets you a 30-day delay, not full protection, so finish your LIHEAP application.
Households certified eligible for LIHEAP or weatherization assistance (generally at or below 200% of federal poverty guidelines).
Apply for LIHEAP at your local community action agency.
Last verified: . This is general information, not legal advice. Rules change, so confirm with your utility or state commission.
Real stories help other people in Iowa. Share your story.
A one-page printable list: who to call, what to say, which documents to gather, and deadlines.