Keep My Heat On

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Can they shut me off in Minnesota?

Short answer · Cold Weather Rule · October 1 – April 30

From October 1 through April 30, Minnesota's Cold Weather Rule (Minn. Stat. § 216B.096) limits disconnection of utility heating service. Utilities must offer a payment plan, and customers who set up and keep a plan are protected. Some protections are tied to household income relative to state median income.

Who is protected

Residential customers whose utility service provides heat. The statute's payment-plan protections in subdivision 7(b) do not apply to households with income above 50% of state median income.

What to do in the next 48 hours

  1. Call your utility right away and ask for a Cold Weather Rule payment plan.
  2. Ask for and keep the summary of rights the utility must send each year between August 15 and October 1.
  3. Apply for Energy Assistance (LIHEAP) through your county or local service provider.
  4. Still stuck? Contact the Minnesota Public Utilities Commission (free).

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Frequently asked questions

Can my utility shut off my heat in Minnesota during winter?

From October 1 through April 30, Minnesota's Cold Weather Rule (Minn. Stat. § 216B.096) limits disconnection of utility heating service. Utilities must offer a payment plan, and customers who set up and keep a plan are protected. Some protections are tied to household income relative to state median income.

Who is protected in Minnesota?

Residential customers whose utility service provides heat. The statute's payment-plan protections in subdivision 7(b) do not apply to households with income above 50% of state median income.

What should I do first?

Call your utility right away and ask for a Cold Weather Rule payment plan.

Official sources

Last verified: . This is general information, not legal advice. Rules change, so confirm with your utility or state commission.

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