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Can they shut me off in Pennsylvania?
Short answer · Winter termination rules · December 1 – March 31
From December 1 through March 31, Pennsylvania electric and gas utilities may not shut off customers with household income at or below 250% of the federal poverty level unless the PUC authorizes it (66 Pa.C.S. § 1406(e); 52 Pa. Code § 56.100). Customers above 250% can still be shut off after proper notice. Different limits apply to PGW in Philadelphia.
Who is protected
Electric and gas customers at or below 250% FPL (150% for PGW, with extra protections for some PGW households).
What to do in the next 48 hours
- Give your utility your household size and income. That's how it decides if you're protected.
- Ask about the utility's Customer Assistance Program (CAP).
- Apply for LIHEAP cash and crisis grants.
- Still stuck? Contact the Pennsylvania Public Utility Commission (free).
Frequently asked questions
Can my utility shut off my heat in Pennsylvania during winter?
From December 1 through March 31, Pennsylvania electric and gas utilities may not shut off customers with household income at or below 250% of the federal poverty level unless the PUC authorizes it (66 Pa.C.S. § 1406(e); 52 Pa. Code § 56.100). Customers above 250% can still be shut off after proper notice. Different limits apply to PGW in Philadelphia.
Who is protected in Pennsylvania?
Electric and gas customers at or below 250% FPL (150% for PGW, with extra protections for some PGW households).
What should I do first?
Give your utility your household size and income. That's how it decides if you're protected.
Official sources
- 52 Pa. Code § 56.100, Winter termination procedures
- 66 Pa.C.S. § 1406 (Pennsylvania General Assembly)
Last verified: . This is general information, not legal advice. Rules change, so confirm with your utility or state commission.
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