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Can they shut me off in Indiana?
Short answer · Winter disconnection moratorium · December 1 – March 15
From December 1 through March 15, Indiana electric and natural gas utilities cannot disconnect residential customers who are eligible for and have applied for the Energy Assistance Program (EAP) (IC 8-1-2-121). The rule covers investor-owned, municipal and REMC utilities. It does not cover propane, water or sewer.
Who is protected
Customers eligible for and applying for EAP who give the utility written proof.
What to do in the next 48 hours
- Apply for EAP at your local intake agency.
- Give the utility written proof of your application.
- Ask the utility for a payment arrangement for any balance.
- Still stuck? Contact the Indiana Utility Regulatory Commission (free).
Frequently asked questions
Can my utility shut off my heat in Indiana during winter?
From December 1 through March 15, Indiana electric and natural gas utilities cannot disconnect residential customers who are eligible for and have applied for the Energy Assistance Program (EAP) (IC 8-1-2-121). The rule covers investor-owned, municipal and REMC utilities. It does not cover propane, water or sewer.
Who is protected in Indiana?
Customers eligible for and applying for EAP who give the utility written proof.
What should I do first?
Apply for EAP at your local intake agency.
Official sources
Last verified: . This is general information, not legal advice. Rules change, so confirm with your utility or state commission.
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